When you’re looking to start a business, you might hear the terms "small business" and "startup" used interchangeably. But did you know that there are big differences between them? If you're an e-commerce business owner, understanding these differences is crucial. Whether you’re thinking of launching a Shopify store or planning to take your e-commerce business to the next level, knowing whether you are starting a small business or a startup will help you set the right goals and expectations.
According to Shopify, over 1.7 million businesses are using their platform to scale globally. This shows how small businesses can grow into global brands with the right tools.
A study by Statista revealed that about 90% of startups fail. The biggest reasons for failure include a lack of market need, cash flow problems, and wrong team dynamics.
Let’s break down these two terms, explore their differences, and see how they relate to your business.
What is a Small Business?
A small business is a privately owned company with a limited number of employees and relatively modest revenue. It can be found in almost every industry, from retail and food services to personal services like cleaning or beauty salons. Small businesses are usually local, meaning they serve a specific community or region.
For example, a family-owned restaurant, a local bakery, or a small online store selling handmade products could all be considered small businesses.
Characteristics of Small Businesses:
-
Revenue and Scale: Small businesses often generate consistent but limited income.
-
Target Market: The market is usually local or niche-specific.
-
Stability: These businesses are less likely to grow extremely fast. They focus on steady, sustainable growth.
-
Ownership: Small businesses are often owned by a single person or a small group of people.
Tip: Small businesses thrive by providing specialised products or services and maintaining customer loyalty. They may also partner with platforms like Shopify to scale their online stores.
Note: Small businesses are often more manageable for e-commerce business owners because they focus on catering to a specific group of customers. For instance, if you own a Shopify store selling custom t-shirts, you might target a specific group, such as local schools or sports teams.
What is a Startup?
A startup, on the other hand, is a company that’s designed to grow fast and scale quickly. Unlike small businesses, startups aim to disrupt markets, create innovative products or services, and expand rapidly. They often focus on solving a particular problem in a new way, which makes them unique.
Startups are generally technology-driven, but they can also appear in other sectors like health, education, or entertainment. Think of companies like Uber, Airbnb, or Snapchat all of these started as startups and have grown rapidly over time.
Characteristics of Startups:
-
Growth-Oriented: Startups focus on fast growth and scalability, often aiming for high returns in a short period.
-
Risk Factor: Startups carry a higher level of risk but have the potential for a huge reward.
-
Innovation: They often introduce new, disruptive products or services to the market.
-
Funding Needs: Startups may rely on investors or venture capital to fund their rapid growth.
-
Global Market Reach: Startups may target a global audience from the beginning, unlike small businesses that are often locally focused.
Remember: While startups aim for rapid growth, they often face more challenges due to the high competition and risk factors. They may seek investments and partnerships to fund their ideas.
"A startup is a company working to solve a problem where the solution is not obvious and success is not guaranteed." – Eric Ries, Author of The Lean Startup.
Small Business vs. Startup: What’s the Difference?
Now that we’ve defined both terms, let’s look at the key differences between a small business and a startup. This will help you decide where your business fits in.

1. Growth Potential
-
Small Business: Small businesses generally grow steadily and gradually. They are designed to remain sustainable and manageable.
-
Startup: Startups are designed for rapid growth and scalability. The goal is to expand as fast as possible, often seeking global reach.
2. Funding
-
Small Business: Small businesses typically rely on personal savings, bank loans, or revenue from operations to fund their growth.
-
Startup: Startups often rely on external funding from investors or venture capital. They may also raise funds through crowdfunding or angel investors.
3. Risk
-
Small Business: The risk is lower because small businesses focus on known markets and have stable revenue streams.
-
Startup: Startups face a higher level of risk as they venture into untested markets with unproven products or services.
4. Market Approach
-
Small Business: Small businesses focus on serving local or niche markets. They are customer-driven and focused on providing consistent quality.
-
Startup: Startups target larger markets with innovative products. They often try to disrupt existing industries by offering new solutions.
5. Revenue Models
-
Small Business: Revenue in small businesses is predictable. They may generate steady income through consistent sales.
-
Startup: Startups often don’t have consistent income in the early stages. They focus on growth and gaining market share before turning a profit.
6. Innovation
-
Small Business: Small businesses generally focus on proven methods and cater to existing demands in the market.
-
Startup: Innovation is at the heart of startups. They focus on creating something new, whether it's a product, service, or business model.
7. Ownership and Control
-
Small Business: The owner usually has full control over the operations of a small business, making decisions based on their own preferences and customer feedback.
-
Startup: Startups may involve multiple founders, investors, and key stakeholders, and decisions are often made collectively.
The Role of Technology in Small Businesses vs. Startups
Technology in Small Businesses
For small businesses, adopting technology is important, but often to simplify existing processes. Technology is used to improve customer experience, manage inventory, and handle day-to-day operations. For example, a small business that runs an e-commerce store on Shopify can use technology to manage sales, track customer behavior, and automate marketing efforts.
Example: A small business selling custom t-shirts may use Shopify to handle orders, process payments, and manage customer data. They may also use email marketing tools like Mailchimp to send promotional offers to existing customers.
Tip: As a small business owner, using simple but effective tech tools can help you save time and resources. Tools like Shopify for sales, QuickBooks for accounting, and Hootsuite for social media management are all great choices.
Technology in Startups
Startups, however, often rely on technology to fuel their innovation and growth. For a startup, technology is not just a tool for streamlining operations, it is a key component of their business model. Startups may create innovative apps, platforms, or tech products that solve a problem in a new way.
Example: A startup might create an AI-powered app that helps e-commerce business owners optimize their inventory management. This app could be a game-changer for businesses that want to scale quickly and efficiently.
Tip: Startups must prioritize developing cutting-edge technology that gives them a competitive advantage. This could mean using AI, blockchain, or cloud computing to build new products or improve services.
The Funding Journey in Small Business vs. Startup
Funding for Small Businesses
Small businesses usually start with a limited budget. Owners often fund their businesses through personal savings, loans, or grants. Small business owners may also use small business loans from banks or online lenders to get started. For e-commerce owners, platforms like Shopify allow them to set up online stores without much upfront cost, which is ideal for small-scale ventures.
Tip: If you’re a small business owner, consider applying for small business grants or loans to help fund your business growth. Many local government programs are designed to help small businesses succeed.
According to the Small Business Administration (SBA), small businesses employ over 47.5% of the private workforce in the United States, highlighting the significant role they play in the economy.
Funding in Startups
Startups, in contrast, often seek external funding to fuel their rapid growth. This could come in the form of venture capital (VC), angel investors, or crowdfunding. The main goal of seeking funding in a startup is to scale the business quickly and capture market share. Venture capitalists are looking for startups with high growth potential and a clear path to profitability.
Example: A startup may seek funding from angel investors or a VC firm to develop a new product or expand to new markets.
Tip: If you're considering taking your business from small to startup, look into venture capital and angel investment opportunities. You’ll need a compelling business plan and growth strategy to attract investors.
You May Also Like to Read this Article - How to Boost B2B Sales with Shopify: Tips and Tricks
The Customer Base in Small Business vs. Startup
Customer Base of Small Businesses
Small businesses typically serve a local or niche market. For example, a local restaurant, retail shop, or small online boutique usually caters to customers in a specific region or community. The customer base is often loyal and built over time through word-of-mouth, repeat customers, and strong relationships.
Tip: As a small business owner, focusing on building strong relationships with your customers can create a loyal customer base that will keep coming back.
According to Shopify, 64% of businesses that achieve high customer retention rates report growing their revenue year-over-year, demonstrating the value of maintaining customer loyalty.
Customer Base of Startups
Startups, however, are typically aiming for a global audience. They target large markets with innovative products or services and aim to attract as many customers as possible, as quickly as possible. Their marketing efforts often focus on brand awareness and capturing the attention of early adopters.
Tip: If you’re looking to transition from a small business to a startup, consider how your products or services can scale to reach a larger audience. Focus on digital marketing strategies that target global markets.
The Work Culture in Small Business vs. Startup
Work Culture in Small Businesses
In small businesses, the work culture is usually more traditional, with a focus on maintaining consistency and stability. Employees may have defined roles, and processes are often more rigid. The leadership structure is usually more centralized, with the business owner being the primary decision-maker.
Tip: Small business owners should foster a supportive and collaborative work environment to encourage employee retention and satisfaction.
Work Culture in Startups
In startups, the work culture tends to be more dynamic and flexible. Employees may wear multiple hats, and decision-making is often faster and more collaborative. Startups often embrace a more relaxed, innovative work environment where creativity and risk-taking are encouraged.
Tip: As a startup owner, create a culture of innovation and flexibility. Encourage team collaboration, risk-taking, and out-of-the-box thinking to push the boundaries of what's possible.
Remember: In a startup, employees often thrive in environments where they feel empowered to contribute ideas and experiment with new approaches.
Transform from Small Business to Startup: Is It Right for You?
If you're currently running a small business and considering scaling it into a startup, it's important to assess your readiness. Transitioning from a small business to a startup requires a mindset shift. It’s not just about growing your business—it’s about scaling it rapidly, attracting investors, and focusing on innovation.
Key Questions to Ask Yourself:
-
Do you have an innovative idea? Startups are often centered around disruptive ideas or products that can change the market. If you don't have an innovative concept, you might want to stick with your small business.
-
Can you handle risk? Startups come with a higher level of risk, especially in the early stages. Are you ready to embrace that uncertainty?
-
Do you have the resources? Growing a startup requires significant financial and human resources. Do you have access to funding and a team to help scale your business?
-
Are you prepared for fast growth? Startups often expand quickly, which means you need to have systems in place to handle a growing customer base, large volumes of data, and increased product demand.
Tips for Small Business Owners Thinking About Starting a Startup
As an e-commerce business owner, you might be considering scaling your business or even transitioning to a startup model. Here are some tips:
-
Start small, but think big: Focus on your niche market first, but keep an eye on opportunities to scale globally.
-
Invest in technology: Platforms like Shopify can help you scale your online store efficiently and allow you to tap into a global customer base.
-
Understand funding: If you want to grow quickly, understand the types of funding available, such as venture capital, angel investors, or crowdfunding.
-
Adapt to market needs: Whether you're running a small business or a startup, always be ready to adjust your offerings based on market demand and customer feedback.
FAQS
1. What is the main difference between a small business and a startup?
- A small business is usually focused on steady growth and serving a local or niche market. It might have fewer employees and doesn’t always aim for fast growth. On the other hand, a startup is all about fast growth, often intending to disrupt the market with something new and innovative.
2. Which one is better for an e-commerce business: Small Business or Startup?
- It depends on your goals! If you want steady, manageable growth, a small business model might be the best choice. If you're looking to grow quickly and possibly reach a global audience, you might consider turning your e-commerce store into a startup.
3. Can I turn my small business into a startup?
- Yes, you can! To transition from a small business to a startup, you’ll need to think about how to innovate, scale quickly, and possibly attract investors. Startups often focus on solving big problems with new ideas or technology.
4. Is it easier to start a small business than a startup?
- Yes, it is usually easier to start a small business. Small businesses focus on local markets and steady growth, so there’s less risk. Startups, however, aim for big growth, which can be riskier and may require more planning, resources, and investment.
5. Can a small business grow into a startup?
- Absolutely! Many small businesses grow into startups if they come up with a new, innovative product or service that has big growth potential. This often involves scaling quickly and reaching larger markets.
Conclusion
In conclusion, small businesses and startups are both important in the world of e-commerce, but they serve different purposes and have different goals. Small businesses focus on steady, sustainable growth while startups aim to disrupt the market and scale rapidly. Understanding these differences will help you decide the right approach for your business, whether you're sticking with a local, sustainable model or aiming to create a global brand.
Ready to grow your e-commerce store? Tameta Tech, a trusted Shopify Development Partner, can help you build and scale your business easily. Whether you're starting small or aiming for big growth, we’ve got the tools and expertise to support you. Contact us today and let’s get started!